Shipping policy

Where we ship

We ship anywhere in Canada. We do not ship internationally at this time.

Gift cards

Gift cards are digital. They are sent by email as soon as payment is confirmed, with no shipping cost and no delivery delay. If you do not receive yours within the hour, please check your junk mail folder.

Pickup at the restaurant

You can pick up your order directly at the restaurant, 150 Bernard Street West, Montreal, during our opening hours. Choose this option at checkout: no delivery charge applies, and we write to you as soon as your order is ready.

Order preparation

Orders are prepared within 2 to 3 business days of payment being received. Orders placed on a weekend or a public holiday are processed on the next business day.

Delivery times

Once your order has shipped, allow 3 to 8 business days depending on your province. These times are provided by the carrier as an estimate and are not guaranteed.

Shipping costs

Costs are calculated automatically at checkout, based on the weight of the order and the delivery address. The exact amount is shown to you before payment.

Order tracking

A tracking number is sent to you by email as soon as your parcel ships.

Lost or damaged parcel

If your parcel does not arrive within the stated time or arrives damaged, write to us at contact@gueuleton.ca within 30 days of shipping. We will follow up with the carrier and find a solution with you.

Incorrect delivery address

Please check your address before confirming your order. Parcels returned because of an incorrect or incomplete address may incur reshipping costs.

Contact us

A question about your order? Write to us at contact@gueuleton.ca or call us at 514-273-4490.