Privacy policy

Who we are

Bons Vivants Montréal Inc., 150 Bernard Street West, Montreal (Quebec) H2T 2K2, operating the Gueuleton Montreal restaurant and the online shop gueuleton.ca.

Quebec enterprise number (NEQ): 1178811023

Person responsible for the protection of personal information

In accordance with the Act respecting the protection of personal information in the private sector (Quebec), the person responsible for the protection of personal information is:

Bertrand Cros-Mayrevieille
contact@gueuleton.ca · 514-273-4490

What we collect

  • When you order: first and last name, shipping and billing address, email, phone number.
  • When you pay: your card details are handled directly by our payment provider. We never see or store your card number.
  • When you write to us: the information you enter in our forms, including group booking requests.
  • When you browse: pages viewed, device type, referral source — by means of cookies.

Why we collect it

  • To process and deliver your orders, and keep you informed
  • To answer your questions and booking requests
  • To prevent fraud and secure transactions
  • To meet our accounting and tax obligations
  • To send you our communications, if and only if you have consented

Who we share it with

We never sell your personal information. We share it only with the providers that allow us to operate:

  • Shopify — shop hosting and payment processing
  • Our carriers — to deliver your order
  • Libro Reserve — if you book a table through our site
  • The competent authorities, where the law requires it

Some of these providers may process your information outside Quebec, including in the United States, where it is subject to local law.

How long we keep it

For as long as needed for the purposes described above, then for the periods imposed by tax and accounting law — generally seven years for transaction data.

Your rights

At any time, you may:

  • Access the information we hold about you
  • Ask for it to be corrected if it is inaccurate
  • Ask for it to be deleted, subject to our legal obligations
  • Withdraw your consent to our communications
  • Request the portability of your information in a structured format

Write to contact@gueuleton.ca. We answer within 30 days. If our answer does not satisfy you, you may file a complaint with the Commission d'accès à l'information du Québec.

Cookies

Our site uses cookies that are necessary for it to work — cart, session, security — as well as audience measurement cookies. You can refuse or delete them in your browser settings; some features of the site may then stop working.

Security

We apply reasonable measures to protect your information. As no transmission over the Internet is perfectly secure, we cannot guarantee absolute security.

Minors

Our shop is not directed at people under 14 and we do not knowingly collect their information.

Changes

We may change this policy. Any significant change will be posted on this page, with its effective date.